1. Overview

This Privacy Policy explains how Rad Soft Inc. ("we", "us", "our") collects, uses, and protects information when you use the Markbase API and website at markbase.co ("Service").

2. Information We Collect

API Usage: When you use the API, we log request metadata including IP addresses, request paths, timestamps, and response times for rate limiting and analytics. We do not log search queries.

API Keys: When you sign up for a paid plan, we collect your email address to associate with your API key.

Website: We use privacy-respecting analytics (no cookies) to understand page views and traffic sources. We do not use third-party trackers.

3. How We Use Your Information

To provide, maintain, and improve the Service
To enforce rate limits and prevent abuse
To communicate about your account or plan
To respond to support requests

4. Data Sharing

We do not sell, rent, or share your personal information with third parties. We may disclose information if required by law or to protect our rights.

5. Data Retention

API request logs are retained for 30 days. Email addresses associated with API keys are retained for the duration of your account. You may request deletion of your data at any time.

6. Security

We use industry-standard measures to protect your data, including encryption in transit (TLS), secure key storage, and access controls. No system is 100% secure, and we cannot guarantee absolute security.

7. Cookies

The Markbase website uses only essential cookies for theme preference (light/dark mode). We do not use tracking cookies or third-party advertising cookies.

8. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@radsoftinc.com.

9. Changes

We may update this Privacy Policy from time to time. We will notify users of material changes via the website. Continued use of the Service constitutes acceptance.

10. Contact

For privacy-related questions, contact us at hello@radsoftinc.com.